At Norau Utensils, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, purchase our products, or communicate with us in any manner.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Collected and processed through secure third-party payment processors.
Browsing Information: IP address, browser type, device type, and pages visited (via cookies or similar technologies).
Communication Data: Any messages or feedback you send to us through email or forms.
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Respond to your inquiries and customer service requests
Improve our website and services
Send promotional offers, updates, and newsletters (only with your consent)
Prevent fraud and ensure security
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
Service Providers: For tasks such as payment processing, shipping, email marketing, and analytics.
Legal Requirements: If required by law, court order, or governmental regulation.
4. Data Security
We take reasonable precautions to protect your data. This includes secure servers, encrypted transactions, and access controls.
5. Your Privacy Choices
You have the right to:
Access, update, or delete your personal information
Withdraw consent at any time
Opt-Out of Marketing Emails: You can opt out of receiving promotional emails from us by clicking the “Unsubscribe” link in any marketing email or by contacting us directly.
6. Cookies
Our website uses cookies to enhance your experience. You can disable cookies through your browser settings if preferred.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.