At Norau Utensils, we aim to deliver your kitchen essentials quickly, safely, and affordably.
Shipping Destinations
We currently ship to all regions within [Insert Country Name]. For international shipping, please contact us prior to placing your order.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 1–3 business days
Please note: Shipping times may vary based on your location and external factors (e.g., holidays, weather delays).
Shipping Fees
Shipping charges are calculated at checkout and are based on order weight, size, and destination.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your shipment status using the provided carrier link.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery for assistance.